Mercure London Heathrow Hotel

ex. Comfort Hotel Heathrow

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Heathrow Hotel

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Conference room

Overview

The 3-star Mercure London Heathrow Hotel offers modern rooms in proximity to Twickenham Stadium, Heathrow Terminal 2 and Windsor Castle. Built in 1960, the superior hotel was renovated in 2000.

The hotel is conveniently situated in a business area, close to parks. The property is set 15 minutes' walk from Hillingdon Hospital, Paul Robeson Theatre and London Motor Museum.

Within walking distance of Hayes district with restaurants, bars and a stadium.

Guests can reach Mercure London Heathrow Hotel by car from London Heathrow airport in 5 minutes.

Rooms

Mercure London Heathrow Hotel offers rooms with a standard interior, an in-room safe, cable TV, heating, high-speed internet and a trouser press. In-room self-catering facilities include an electric kettle, coffee/tea makers and a fridge.

Eat & Drink

The hotel provides a non-smoking setting, where guests can have a deluxe buffet breakfast from 06:30 till 10:00. International dishes are served in the informal restaurant. Guests can unwind at the refurbished Seasons Lounge bar serving a wide range of tea, soft drinks and coffee.

Services

Medical service, dry cleaning and shuttle service as well as a baggage storage, a safe deposit box and a designated smoking area are available for guests' use.

Relax

Parents will find cribs, a mini club and video games for their children on-site. Guests can keep fit with a gym and fitness center offered on the premises.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Number of rooms:   184.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Paid porterage
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Newspaper service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Video games
  • Kids club

Leisure facilities

  • Barbeque grills
  • Television in lobby

Room facilities

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dressing area
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Slippers

Kitchen facilities

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of GBP 12.50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 3. 
  • Maximum capacity of cribs in a room is 2. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure London Heathrow Hotel London location
Show big map »

Hotel Address:

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

Get directions
City Center
  • London
    21.1 km
Airports
Train Stations
  • Heathrow Terminal 5
    5.0 km
  • Richmond Station
    9.7 km
Underground stations
  • Heathrow Terminals 1, 2, 3
    3.1 km
  • Hatton Cross
    3.2 km
  • Bus stop
    1.6 km
Restaurants
  • The White Hart (cuisine: English)
    590 m
  • The Room (cuisine: European)
    810 m
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    184

Hotel Awards

UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure London Heathrow Twin RoomMercure London Heathrow Twin RoomMercure London Heathrow Twin RoomMercure London Heathrow Twin Room
Twin Room
Bed type: 2 Single beds or Double bed or Queen-size bed and Single bed
Size: 15 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Double Room

Room facilities
    Standard Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      Mercure London Heathrow Standard SuiteMercure London Heathrow Standard SuiteMercure London Heathrow Standard Suite
      Standard Suite
      Bed type: 1 Single bed or 2 Single beds or Queen-size bed
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      This room boasts air conditioning, blackout curtains and a 32-inch flat-screen TV. The en suite bathroom has a Grohe rain shower, and the room comes complete with a fridge, a laptop safe and tea/coffee making facilities.

      Room facilities
        Family Double Room
        Bed type: Queen-size bed
        Check Prices
        — Less information+ More information

        FAMILY ROOM QUEEN

        Room facilities
          Mercure London Heathrow Superior Double RoomMercure London Heathrow Superior Double RoomMercure London Heathrow Superior Double RoomMercure London Heathrow Superior Double Room
          Superior Double Room
          Bed type: Double bed or Queen-size bed or 1 Single bed
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          DOUBLE DOUBLE BED-SOFA BED-SUPERIOR

          Room facilities
            Mercure London Heathrow Superior SuiteMercure London Heathrow Superior SuiteMercure London Heathrow Superior Suite
            Superior Suite
            Bed type: Queen-size bed
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            This room boasts air conditioning, blackout curtains a Queen-size bed and a 42-inch flat-screen TV. The en suite bathroom has a Grohe rain shower. The room comes complete with a fridge, a laptop safe and tea/coffee making facilities.

            Room facilities
              Mercure London Heathrow Deluxe Double RoomMercure London Heathrow Deluxe Double RoomMercure London Heathrow Deluxe Double RoomMercure London Heathrow Deluxe Double Room
              Deluxe Double Room
              Bed type: King-size bed or Double bed or 1 Single bed
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              DOUBLE DELUXE KING BED

              Room facilities

                How to reach hotel

                hotel Mercure London Heathrow Hotel London location
                Show big map »

                Hotel Address:

                Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

                Get directions
                City Center
                • London
                  21.1 km
                Airports
                Train Stations
                • Heathrow Terminal 5
                  5.0 km
                • Richmond Station
                  9.7 km
                Underground stations
                • Heathrow Terminals 1, 2, 3
                  3.1 km
                • Hatton Cross
                  3.2 km
                • Bus stop
                  1.6 km
                Restaurants
                • The White Hart (cuisine: English)
                  590 m
                • The Room (cuisine: European)
                  810 m
                Hotel information
                • Check-In:
                  from  12 pm
                • Check-Out:
                  until  12 pm
                • Number of rooms:
                  184

                Hotel Awards

                UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

                According to guest reviews, the hotel has been rated as
                Best 3 Star Hotels in United Kingdom

                Use Badge

                Mercure London Heathrow Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Air business related

                • Heathrow Airport in London - 1.5 km
                • HEATHROW Airport (TERMINAL 1) - 2.8 km
                • HEATHROW Airport (TERMINAL 2) - 3.1 km

                Underground stations

                • Heathrow Terminals 1, 2, 3 - 3.0 km
                • Hatton Cross - 3.1 km

                Local attractions

                • Beaversfield Park - 3.6 km
                  Rosemary Avenue, Hounslow
                • Battle of Britain Bunker - 6.0 km
                  St. Andrew's Road, Uxbridge
                • World Rugby Museum - 7.7 km
                  Rugby Road, Twickenham Stadium, Twickenham
                • Hounslow Heath - 4.8 km
                  Hounslow Heath LNR 450, Staines Road, Hounslow
                • London Motorcycle Museum - 6.7 km
                  29 Oldfield Lane South, Greenford

                Near the hotel

                • London Motor Museum - 1.0 km
                  3, Nestles Avenue, Hayes

                  Restaurants nearby

                  • The White Hart - 590 m

                    Address: 158 High Street
                    Phone: 02087599608

                    71% likes this, based on 20 reviews
                    Cuisine: English
                    Price Range: CAD 3 - CAD 35

                  • Bellenie's Osteria - 880 m

                    Address: 4 Bourne Way
                    Phone: 7538 255447

                    84% likes this, based on 26 reviews
                    Cuisine: Italian

                  • The Room - 810 m

                    Address: 124 Station Road
                    Phone: 020 8529 2265

                    75% likes this, based on 29 reviews
                    Cuisine: European
                    Price Range: CAD 27 - CAD 40

                  Hotel information
                  • Check-In:
                    from  12 pm
                  • Check-Out:
                    until  12 pm
                  • Number of rooms:
                    184

                  Hotel Awards

                  UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

                  According to guest reviews, the hotel has been rated as
                  Best 3 Star Hotels in United Kingdom

                  Use Badge

                  Hotels nearby
                  Cities nearby
                  • Elstree hotels - 20 km
                  • Croydon hotels - 14 km
                  • Kingston upon Thames (London) hotels - 16 km
                  • Ilford hotels - 15 km
                  • Bromley hotels - 14 km
                  • Chessington hotels - 19 km
                  • Brentford hotels - 13 km
                  • Heathrow hotels - 21 km
                  • Epsom hotels - 21 km
                  • Twickenham hotels - 16 km

                  Mercure London Heathrow Reviews

                  Guest reviews are submitted by our customers after their stay at Mercure London Heathrow

                  Average guest rating

                  7.2out of 10
                  Very good
                  Based on 989 reviews

                  Individual guest reviews

                  • Single
                    8.8

                    The staff was knowledgeable and helpful even with a friendly good morning or hello whenever they saw you. All in all I really enjoyed my stay there, but I was really exhausted form my fantastic holiday in Britain !

                    After my 9 day stay in Britain, I would have loved some directions to a local laundry-mat or an in house laundry for pay.

                  • Single
                    5.0

                    for some reason parking isnt park of the cost of the room.... the food is generally good and most of the room are ok with the exception of the rooms located behind reception in a poorly constructed extension. all these rooms seem to be very cramped

                  • Single
                    6.2

                    The location,room facilitie,the ease of ordering food,also the quality of breakfast

                    Being askey twice If I had payed the bill when I payed cash, also I find £14 for a park a little much. £ 7 you can live with that. And too finish paying for yi-fi and not being told of the costs.i was sold 24hrs I was only in the hotel for 12 hrs .

                  • Single
                    7.0

                    Friendly staff

                    English breakfast - not altogether hot. Location: 2 bus rides to get to the hotel from lhr.

                  • Older travelers
                    5.8

                    The proximity to the airport was convenient.

                    The Internet connectivity was nonexistent. Even paying for the downstairs computer did not work. Our dinner was not good. We asked if there was anywhere to take a walk and the staff did not know that there was a close and convenient natural park across the street. We discovered it on our own.

                  • Older travelers
                    10.0

                    Conveniently located near Heathrow airport. Good value for money. American style hotel. Efficient check in.and heck out. Good restaurants (excellent breakfast).

                    British style plumbing (toilet flush deficient)

                  • Single
                    7.4

                    Location, price, friendly helpful staff, functional.

                    My pillows were very hard !!

                  • Single
                    10.0

                    This was my third stay at the Comfort, prior to an early flight the following day. Everything there is perfect for comfortable overnight rest. I would not bother to try anywhere else, it is everything I need at a price helpful on a very tight budget.

                  • Older travelers
                    5.6

                    FRont desk staff helpful, room clean and good size.

                    1.Restaurant service was slow and staff did not appear interested. 2. No other restaurants close by so had to use it and one of party was sick immediately afterwards due to grease/ fat excessive use. 3. Location was not as shown and was in a residential area with limited access to other services except by bus into airport snd then chsnge to other bus or train taking extra hour to get anywhere.

                  • Family with children
                    9.6

                    Child play area. Good food. Large rooms and good value. Helpful staff Extra pull out bed is in room. We had a larger room

                    First room offered was cold and not triple glazed, Hence the motorway noise was unacceptable. Moved to another room still overlooking motorway but triple glazed so quiet and warm and acceptable. Ensure your room is triple glazed and ideally not facing mortorway which is only 50m away.

                  • Older travelers
                    7.4

                    very good checkin.for an airport travelling.the coach is coming to the hotel to pick up to the airport,

                    biscuits to be kept in the room

                  • Family with children
                    7.4

                    Our room was spacous and comfortable for the most part and we especially enjoyed the super breakfast provided !

                    The pillows on the beds are the most uncomfortable pillows We've ever laid our heads on !

                  • Group of friends
                    4.2

                    food was fine, and dining staff very pleasant, front of house staff very polite on book in.

                    Dated interior, £7 a night for car park, Smell in the room of drains, poor lighting in rooms, very small for cost. Noisy during the night. I did complain and was refunded only £30 from the cost.

                  • Older travelers
                    8.2

                    The staff were very helpful. It was also very convenient to Heathrow Airport with a suttle bus available to the various terimals.

                  • Single
                    7.0

                    value for money

                    Staff at the bar were not very nice, and to order food at the bar you need to actually go and ask for it at the bar itself, they don't come to the table to get an order, which I found kind of sily to be honest, especially when they are coming to the tables to serve drinks. But no orders.

                  How to reach hotel

                  hotel Mercure London Heathrow Hotel London location
                  Show big map »

                  Hotel Address:

                  Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

                  Get directions
                  City Center
                  • London
                    21.1 km
                  Airports
                  Train Stations
                  • Heathrow Terminal 5
                    5.0 km
                  • Richmond Station
                    9.7 km
                  Underground stations
                  • Heathrow Terminals 1, 2, 3
                    3.1 km
                  • Hatton Cross
                    3.2 km
                  • Bus stop
                    1.6 km
                  Restaurants
                  • The White Hart (cuisine: English)
                    590 m
                  • The Room (cuisine: European)
                    810 m
                  Hotel information
                  • Check-In:
                    from  12 pm
                  • Check-Out:
                    until  12 pm
                  • Number of rooms:
                    184

                  Hotel Awards

                  UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

                  According to guest reviews, the hotel has been rated as
                  Best 3 Star Hotels in United Kingdom

                  Use Badge