Mercure London Heathrow Hotel

ex. Comfort Hotel Heathrow

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Heathrow Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 10 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Laundry

Self-service laundry

Overview

The excellent Mercure London Heathrow Hotel is a great place in a suburb area of London. The hotel opened its doors in 1960 and was remodeled in 2000.

The venue is 21.1 km away from The Place. There are bars, a stadium and golf courses in the area.

Nearby points of interest include monuments and a castle.

The property enjoys good location within a 5-minute drive to London Heathrow airport.

Rooms

Family queen room, deluxe king room and standard queen room have colorful décor along with central heating, flat-screen TV, a private safe, a sofa and Wi-Fi. They feature bathrooms with a bathtub, a hairdryer and a shower.

Eat & Drink

Every morning a buffet breakfast is served from 06:30 till 10:00. The hotel’s modern restaurant serves a variety of international dishes. At the small sports bar guests will enjoy a selection of beers, wines and coffee. Guests can eat at The White Hart and The Room, situated within a 10-minute walk of the venue.

Services

Corporate travelers are free to use a business center, a meeting room and a photocopier offered on site.

Relax

Cribs, a mini club and video games are provided for guests with children. On-site fitness facilities include a gym and a fitness centre.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Number of rooms:   184.

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Facilities

General

  • Non-smoking property
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games
  • Kids club

Leisure facilities

  • Barbeque grills
  • Television in lobby

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 12 years
Existing bedding FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

How to reach hotel

hotel Mercure London Heathrow Hotel London location
Show big map »

Hotel Address:

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

Get directions
City Center
  • London
    21.1 km
Airports
Train Stations
  • Heathrow Terminal 5
    5.0 km
  • Richmond Station
    9.7 km
Underground stations
  • Heathrow Terminals 1, 2, 3
    3.1 km
  • Hatton Cross
    3.2 km
  • Bus stop
    1.6 km
Restaurants
  • The White Hart (cuisine: English)
    590 m
  • The Room (cuisine: European)
    810 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    184

Hotel Awards

UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure London Heathrow photos Room
Standard Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Individual air conditioning
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • VCR player
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Standard|Standard Queen Bed + Single Bed + Breakfast

Family Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • General:Internet access
Room Description:

Non Refundable FAMILY ROOM QUEEN

Mercure London Heathrow photos Room
Superior Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Double size sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Superior|Superior Non Smoking Room with 1 queen-size bed and Double sofa bed

Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • In-room safe
  • Ironing facilities
  • Alarm clock
  • Bathroom:Hair dryer
  • Media:Wake up service
Room Description:

Deluxe|Deluxe Double Bed + Breakfast

Mercure London Heathrow photos Room
Deluxe King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Voice mail
  • Telephone
  • Laptop safe box
  • Bathroom:Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Deluxe|Deluxe Room with 1 King-Size Bed

Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Mercure London Heathrow Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Heston Services M42.5 km

Museums

  • London Motor Museum1.0 km

Air business related

  • Heathrow Airport in London1.5 km
  • HEATHROW Airport (TERMINAL 1)2.8 km
  • HEATHROW Airport (TERMINAL 2)3.1 km

Underground stations

  • Heathrow Terminals 1, 2, 33.0 km

Local attractions

  • Beaversfield Park3.6 km
    Rosemary Avenue, Hounslow
  • Battle of Britain Bunker6.0 km
    St. Andrew's Road, Uxbridge
  • World Rugby Museum7.7 km
    Rugby Road, Twickenham Stadium, Twickenham
  • Hounslow Heath4.8 km
    Hounslow Heath LNR 450, Staines Road, Hounslow
  • London Motorcycle Museum6.7 km
    29 Oldfield Lane South, Greenford

Near the hotel

  • London Motor Museum1.0 km
    3, Nestles Avenue, Hayes

    Restaurants nearby

    • The White Hart590 m

      Address: 158 High Street
      Phone: 02087599608

      71% likes this, based on 20 reviews
      Cuisine: English
      Price Range: CAD 3 - CAD 33

    • Bellenie's Osteria880 m

      Address: 4 Bourne Way
      Phone: 7538 255447

      84% likes this, based on 26 reviews
      Cuisine: Italian

    • The Room810 m

      Address: 124 Station Road
      Phone: 020 8529 2265

      75% likes this, based on 29 reviews
      Cuisine: European
      Price Range: CAD 26 - CAD 38

    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      184

    Hotel Awards

    UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

    According to guest reviews, the hotel has been rated as
    Best 4 Star Hotels in United Kingdom

    Use Badge

    Hotels nearby
    Heathrow Palace
    3 stars
    3 km
    Heathrow Lodge
    2 stars
    5 km
    Cities nearby

    Mercure London Heathrow Reviews

    Guest reviews are submitted by our customers after their stay at Mercure London Heathrow

    Average guest rating

    7.2out of 10
    Very good
    Based on 989 reviews

    Guest reviews

    • Single
      8.8

      The staff was knowledgeable and helpful even with a friendly good morning or hello whenever they saw you. All in all I really enjoyed my stay there, but I was really exhausted form my fantastic holiday in Britain !

      After my 9 day stay in Britain, I would have loved some directions to a local laundry-mat or an in house laundry for pay.

    • Single
      5.0

      for some reason parking isnt park of the cost of the room.... the food is generally good and most of the room are ok with the exception of the rooms located behind reception in a poorly constructed extension. all these rooms seem to be very cramped

    • Single
      6.2

      The location,room facilitie,the ease of ordering food,also the quality of breakfast

      Being askey twice If I had payed the bill when I payed cash, also I find £14 for a park a little much. £ 7 you can live with that. And too finish paying for yi-fi and not being told of the costs.i was sold 24hrs I was only in the hotel for 12 hrs .

    • Single
      7.0

      Friendly staff

      English breakfast - not altogether hot. Location: 2 bus rides to get to the hotel from lhr.

    • Older travelers
      5.8

      The proximity to the airport was convenient.

      The Internet connectivity was nonexistent. Even paying for the downstairs computer did not work. Our dinner was not good. We asked if there was anywhere to take a walk and the staff did not know that there was a close and convenient natural park across the street. We discovered it on our own.

    • Older travelers
      10.0

      Conveniently located near Heathrow airport. Good value for money. American style hotel. Efficient check in.and heck out. Good restaurants (excellent breakfast).

      British style plumbing (toilet flush deficient)

    • Single
      7.4

      Location, price, friendly helpful staff, functional.

      My pillows were very hard !!

    • Single
      10.0

      This was my third stay at the Comfort, prior to an early flight the following day. Everything there is perfect for comfortable overnight rest. I would not bother to try anywhere else, it is everything I need at a price helpful on a very tight budget.

    • Older travelers
      5.6

      FRont desk staff helpful, room clean and good size.

      1.Restaurant service was slow and staff did not appear interested. 2. No other restaurants close by so had to use it and one of party was sick immediately afterwards due to grease/ fat excessive use. 3. Location was not as shown and was in a residential area with limited access to other services except by bus into airport snd then chsnge to other bus or train taking extra hour to get anywhere.

    • Family with children
      9.6

      Child play area. Good food. Large rooms and good value. Helpful staff Extra pull out bed is in room. We had a larger room

      First room offered was cold and not triple glazed, Hence the motorway noise was unacceptable. Moved to another room still overlooking motorway but triple glazed so quiet and warm and acceptable. Ensure your room is triple glazed and ideally not facing mortorway which is only 50m away.

    • Older travelers
      7.4

      very good checkin.for an airport travelling.the coach is coming to the hotel to pick up to the airport,

      biscuits to be kept in the room

    • Family with children
      7.4

      Our room was spacous and comfortable for the most part and we especially enjoyed the super breakfast provided !

      The pillows on the beds are the most uncomfortable pillows We've ever laid our heads on !

    • Group of friends
      4.2

      food was fine, and dining staff very pleasant, front of house staff very polite on book in.

      Dated interior, £7 a night for car park, Smell in the room of drains, poor lighting in rooms, very small for cost. Noisy during the night. I did complain and was refunded only £30 from the cost.

    • Older travelers
      8.2

      The staff were very helpful. It was also very convenient to Heathrow Airport with a suttle bus available to the various terimals.

    • Single
      7.0

      value for money

      Staff at the bar were not very nice, and to order food at the bar you need to actually go and ask for it at the bar itself, they don't come to the table to get an order, which I found kind of sily to be honest, especially when they are coming to the tables to serve drinks. But no orders.

    How to reach hotel

    hotel Mercure London Heathrow Hotel London location
    Show big map »

    Hotel Address:

    Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

    Get directions
    City Center
    • London
      21.1 km
    Airports
    Train Stations
    • Heathrow Terminal 5
      5.0 km
    • Richmond Station
      9.7 km
    Underground stations
    • Heathrow Terminals 1, 2, 3
      3.1 km
    • Hatton Cross
      3.2 km
    • Bus stop
      1.6 km
    Restaurants
    • The White Hart (cuisine: English)
      590 m
    • The Room (cuisine: European)
      810 m
    Hotel information
    • Check-in:
      from  2 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      184

    Hotel Awards

    UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

    According to guest reviews, the hotel has been rated as
    Best 4 Star Hotels in United Kingdom

    Use Badge