Mercure London Heathrow Hotel

ex. Comfort Hotel Heathrow

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Heathrow Hotel

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Conference room

Overview

Mercure London Heathrow Hotel is located in a suburb area of London in close proximity to London Motorcycle Museum, World Rugby Museum and Athuladassana International Buddhist Centre. This superior hotel dates from 1960 and was refurbished in 2000.

The hotel is conveniently located in the university district, close to monuments and a castle. There are a stadium, golf courses and restaurants in the area.

Mercure London Heathrow Hotel can be reached in 5 minutes by car from London Heathrow airport.

Rooms

The property comprises of contemporary rooms, including standard one-bedroom double room, family double room and superior single room appointed with an in-room safe, cable TV, heating, a trouser press and a minibar. Decorated in colorful design, the rooms offer en suite bathrooms with a bathtub, a hairdryer and a shower as well as an electric kettle, coffee/tea makers and a fridge for self-catering.

Eat & Drink

Every morning a buffet breakfast is served from 06:30 till 10:00. The property features an informal restaurant serving international dishes. Hot and cold drinks are offered in the snack bar. Offering a variety of dishes, The White Hart and The Room are just about 600 meters away.

Services

The hotel provides a baggage storage, a safety deposit box and a designated smoking place along with conference equipment, a business center and a photocopier to fit the needs of all guests.

Relax

The property features cribs, a mini club and video games for children. On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Number of rooms:   184.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Paid porterage
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Newspaper service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games
  • Kids club

Leisure facilities

  • Barbeque grills
  • Television in lobby

Room facilities

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dressing area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Slippers

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure London Heathrow Hotel London location
Show big map »

Hotel Address:

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

Get directions
City Center
  • London
    21.1 km
Airports
Train Stations
  • Heathrow Terminal 5
    5.0 km
  • Richmond Station
    9.7 km
Underground stations
  • Heathrow Terminals 1, 2, 3
    3.1 km
  • Hatton Cross
    3.2 km
  • Bus stop
    1.6 km
Restaurants
  • The White Hart (cuisine: English)
    590 m
  • The Room (cuisine: European)
    810 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    184

Hotel Awards

UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure London Heathrow photos Room
Twin Room
Bed type: 2 Single beds or Double bed or Queen-size bed and Single bed
Size: 15 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Single Room

Room facilities
    Family Double Room
    Bed type: Queen-size bed
    Check Prices
    — Less information+ More information
    Room facilities
      Mercure London Heathrow photos Room
      Superior Double Room
      Bed type: Queen-size bed
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Mercure London Heathrow photos Room
        Deluxe Double Room
        Bed type: King-size bed or Double bed
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information
        Room facilities

          How to reach hotel

          hotel Mercure London Heathrow Hotel London location
          Show big map »

          Hotel Address:

          Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

          Get directions
          City Center
          • London
            21.1 km
          Airports
          Train Stations
          • Heathrow Terminal 5
            5.0 km
          • Richmond Station
            9.7 km
          Underground stations
          • Heathrow Terminals 1, 2, 3
            3.1 km
          • Hatton Cross
            3.2 km
          • Bus stop
            1.6 km
          Restaurants
          • The White Hart (cuisine: English)
            590 m
          • The Room (cuisine: European)
            810 m
          Hotel information
          • Check-in:
            from  12 pm
          • Check-out:
            until  12 pm
          • Number of rooms:
            184

          Hotel Awards

          UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

          According to guest reviews, the hotel has been rated as
          Best 4 Star Hotels in United Kingdom

          Use Badge

          Mercure London Heathrow Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

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          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Places of interest

          • Heston Services M4 - 2.5 km

          Museums

          • London Motor Museum - 1.0 km

          Air business related

          • Heathrow Airport in London - 1.5 km
          • HEATHROW Airport (TERMINAL 1) - 2.8 km
          • HEATHROW Airport (TERMINAL 2) - 3.1 km

          Underground stations

          • Heathrow Terminals 1, 2, 3 - 3.0 km
          • Hatton Cross - 3.1 km

          Local attractions

          • Beaversfield Park - 3.6 km
            Rosemary Avenue, Hounslow
          • Battle of Britain Bunker - 6.0 km
            St. Andrew's Road, Uxbridge
          • World Rugby Museum - 7.7 km
            Rugby Road, Twickenham Stadium, Twickenham
          • Hounslow Heath - 4.8 km
            Hounslow Heath LNR 450, Staines Road, Hounslow
          • London Motorcycle Museum - 6.7 km
            29 Oldfield Lane South, Greenford

          Near the hotel

          • London Motor Museum - 1.0 km
            3, Nestles Avenue, Hayes

            Restaurants nearby

            • The White Hart - 590 m

              Address: 158 High Street
              Phone: 02087599608

              71% likes this, based on 20 reviews
              Cuisine: English
              Price Range: CAD 4 - CAD 36

            • Bellenie's Osteria - 880 m

              Address: 4 Bourne Way
              Phone: 7538 255447

              84% likes this, based on 26 reviews
              Cuisine: Italian

            • The Room - 810 m

              Address: 124 Station Road
              Phone: 020 8529 2265

              75% likes this, based on 29 reviews
              Cuisine: European
              Price Range: CAD 28 - CAD 41

            Hotel information
            • Check-in:
              from  12 pm
            • Check-out:
              until  12 pm
            • Number of rooms:
              184

            Hotel Awards

            UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

            According to guest reviews, the hotel has been rated as
            Best 4 Star Hotels in United Kingdom

            Use Badge

            Hotels nearby
            Heathrow Lodge
            2 stars
            5 km
            Cities nearby

            Mercure London Heathrow Reviews

            Guest reviews are submitted by our customers after their stay at Mercure London Heathrow

            Average guest rating

            7.2out of 10
            Very good
            Based on 989 reviews

            Guest reviews

            • Single
              8.8

              The staff was knowledgeable and helpful even with a friendly good morning or hello whenever they saw you. All in all I really enjoyed my stay there, but I was really exhausted form my fantastic holiday in Britain !

              After my 9 day stay in Britain, I would have loved some directions to a local laundry-mat or an in house laundry for pay.

            • Single
              5.0

              for some reason parking isnt park of the cost of the room.... the food is generally good and most of the room are ok with the exception of the rooms located behind reception in a poorly constructed extension. all these rooms seem to be very cramped

            • Single
              6.2

              The location,room facilitie,the ease of ordering food,also the quality of breakfast

              Being askey twice If I had payed the bill when I payed cash, also I find £14 for a park a little much. £ 7 you can live with that. And too finish paying for yi-fi and not being told of the costs.i was sold 24hrs I was only in the hotel for 12 hrs .

            • Single
              7.0

              Friendly staff

              English breakfast - not altogether hot. Location: 2 bus rides to get to the hotel from lhr.

            • Older travelers
              5.8

              The proximity to the airport was convenient.

              The Internet connectivity was nonexistent. Even paying for the downstairs computer did not work. Our dinner was not good. We asked if there was anywhere to take a walk and the staff did not know that there was a close and convenient natural park across the street. We discovered it on our own.

            • Older travelers
              10.0

              Conveniently located near Heathrow airport. Good value for money. American style hotel. Efficient check in.and heck out. Good restaurants (excellent breakfast).

              British style plumbing (toilet flush deficient)

            • Single
              7.4

              Location, price, friendly helpful staff, functional.

              My pillows were very hard !!

            • Single
              10.0

              This was my third stay at the Comfort, prior to an early flight the following day. Everything there is perfect for comfortable overnight rest. I would not bother to try anywhere else, it is everything I need at a price helpful on a very tight budget.

            • Older travelers
              5.6

              FRont desk staff helpful, room clean and good size.

              1.Restaurant service was slow and staff did not appear interested. 2. No other restaurants close by so had to use it and one of party was sick immediately afterwards due to grease/ fat excessive use. 3. Location was not as shown and was in a residential area with limited access to other services except by bus into airport snd then chsnge to other bus or train taking extra hour to get anywhere.

            • Family with children
              9.6

              Child play area. Good food. Large rooms and good value. Helpful staff Extra pull out bed is in room. We had a larger room

              First room offered was cold and not triple glazed, Hence the motorway noise was unacceptable. Moved to another room still overlooking motorway but triple glazed so quiet and warm and acceptable. Ensure your room is triple glazed and ideally not facing mortorway which is only 50m away.

            • Older travelers
              7.4

              very good checkin.for an airport travelling.the coach is coming to the hotel to pick up to the airport,

              biscuits to be kept in the room

            • Family with children
              7.4

              Our room was spacous and comfortable for the most part and we especially enjoyed the super breakfast provided !

              The pillows on the beds are the most uncomfortable pillows We've ever laid our heads on !

            • Group of friends
              4.2

              food was fine, and dining staff very pleasant, front of house staff very polite on book in.

              Dated interior, £7 a night for car park, Smell in the room of drains, poor lighting in rooms, very small for cost. Noisy during the night. I did complain and was refunded only £30 from the cost.

            • Older travelers
              8.2

              The staff were very helpful. It was also very convenient to Heathrow Airport with a suttle bus available to the various terimals.

            • Single
              7.0

              value for money

              Staff at the bar were not very nice, and to order food at the bar you need to actually go and ask for it at the bar itself, they don't come to the table to get an order, which I found kind of sily to be honest, especially when they are coming to the tables to serve drinks. But no orders.

            How to reach hotel

            hotel Mercure London Heathrow Hotel London location
            Show big map »

            Hotel Address:

            Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

            Get directions
            City Center
            • London
              21.1 km
            Airports
            Train Stations
            • Heathrow Terminal 5
              5.0 km
            • Richmond Station
              9.7 km
            Underground stations
            • Heathrow Terminals 1, 2, 3
              3.1 km
            • Hatton Cross
              3.2 km
            • Bus stop
              1.6 km
            Restaurants
            • The White Hart (cuisine: English)
              590 m
            • The Room (cuisine: European)
              810 m
            Hotel information
            • Check-in:
              from  12 pm
            • Check-out:
              until  12 pm
            • Number of rooms:
              184

            Hotel Awards

            UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

            According to guest reviews, the hotel has been rated as
            Best 4 Star Hotels in United Kingdom

            Use Badge