Mercure London Heathrow Hotel

ex. Comfort Hotel Heathrow

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Heathrow Hotel

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

GBP 10 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Laundry

Self-service laundry

Overview

Mercure London Heathrow Hotel is located in a suburb area of London in close proximity to London Motorcycle Museum, World Rugby Museum and Athuladassana International Buddhist Centre. This superior hotel dates from 1960 and was refurbished in 2000.

The hotel is conveniently located in the university district, close to monuments and a castle. There are bars, a stadium and golf courses in the area.

Mercure London Heathrow Hotel can be reached in 5 minutes by car from London Heathrow airport.

Rooms

The property comprises of contemporary rooms, including standard one-bedroom double room, family double room and superior single room appointed with heating, flat-screen television, a laptop safe, a sofa and Wi-Fi. Decorated in colorful design, the rooms offer en suite bathrooms with a bathtub, a hairdryer and a shower as well as an electric kettle, coffee/tea makers and a dishwasher for self-catering.

Eat & Drink

Breakfast is available from 06:30 till 10:00. The property features an informal restaurant serving international dishes. Hot and cold drinks are offered in the snack bar. Offering a variety of dishes, The White Hart and The Room are just about 600 meters away.

Services

The hotel provides a designated smoking place, an elevator and an ATM along with conference equipment, a business center and a photocopier to fit the needs of all guests.

Relax

Parents will find a mini club and video games for their children on-site. Guests can keep fit with a gym and a fitness centre offered on the premises.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Number of rooms:   184.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Newspaper service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games
  • Kids club

Leisure facilities

  • Barbeque grills
  • Television in lobby

Room facilities

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Mercure London Heathrow Hotel London location
Show big map »

Hotel Address:

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

Get directions
City Center
  • London
    21.1 km
Airports
Train Stations
  • Heathrow Terminal 5
    5.0 km
  • Richmond Station
    9.7 km
Underground stations
  • Heathrow Terminals 1, 2, 3
    3.1 km
  • Hatton Cross
    3.2 km
  • Bus stop
    1.6 km
Restaurants
  • The White Hart (cuisine: English)
    590 m
  • The Room (cuisine: European)
    810 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    184

Hotel Awards

UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

According to guest reviews, the hotel has been rated as
Best 4 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure London Heathrow photos Room
Twin Room
Bed type: 2 Single beds or Queen-size bed or Double bed
Size: 15 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Standard|Standard Room, 2 Single Beds

Room facilities
    Mercure London Heathrow photos Room
    Standard Queen Room
    Bed type: 1 Single bed or Queen-size bed or Queen-size bed and Single bed
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|Standard Queen Bed + Breakfast

    Room facilities
      Family Double Room
      Bed type: Queen-size bed
      Check Prices
      — Less information+ More information
      Family Queen Room
      Bed type: Queen-size bed
      Check Prices
      — Less information+ More information
      Mercure London Heathrow photos Room
      Superior Double Room
      Bed type: Double bed
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Superior|Superior Queen Bed + Sofa Non Smoking Non Refundable

      Room facilities
        Mercure London Heathrow photos Room
        Superior Queen Room
        Bed type: 1 Single bed or Queen-size bed
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Superior|Superior Queen Bed + Sofa Non Smoking + Breakfast

        Room facilities
          Mercure London Heathrow photos Room
          Deluxe Double Room
          Bed type: Double bed or King-size bed
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Deluxe|Deluxe Double Bed + Breakfast

          Room facilities
            Mercure London Heathrow photos Room
            Deluxe King Room
            Bed type: 1 Single bed or King-size bed
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Deluxe|Deluxe Room 1 King

            Room facilities

              How to reach hotel

              hotel Mercure London Heathrow Hotel London location
              Show big map »

              Hotel Address:

              Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

              Get directions
              City Center
              • London
                21.1 km
              Airports
              Train Stations
              • Heathrow Terminal 5
                5.0 km
              • Richmond Station
                9.7 km
              Underground stations
              • Heathrow Terminals 1, 2, 3
                3.1 km
              • Hatton Cross
                3.2 km
              • Bus stop
                1.6 km
              Restaurants
              • The White Hart (cuisine: English)
                590 m
              • The Room (cuisine: European)
                810 m
              Hotel information
              • Check-in:
                from  2 pm
              • Check-out:
                until  12 pm
              • Number of rooms:
                184

              Hotel Awards

              UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

              According to guest reviews, the hotel has been rated as
              Best 4 Star Hotels in United Kingdom

              Use Badge

              Mercure London Heathrow Location

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              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
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              • General

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              What's nearby

              Places of interest

              • Heston Services M4 - 2.5 km

              Museums

              • London Motor Museum - 1.0 km

              Air business related

              • Heathrow Airport in London - 1.5 km
              • HEATHROW Airport (TERMINAL 1) - 2.8 km
              • HEATHROW Airport (TERMINAL 2) - 3.1 km

              Underground stations

              • Heathrow Terminals 1, 2, 3 - 3.0 km

              Local attractions

              • Beaversfield Park - 3.6 km
                Rosemary Avenue, Hounslow
              • Battle of Britain Bunker - 6.0 km
                St. Andrew's Road, Uxbridge
              • World Rugby Museum - 7.7 km
                Rugby Road, Twickenham Stadium, Twickenham
              • Hounslow Heath - 4.8 km
                Hounslow Heath LNR 450, Staines Road, Hounslow
              • London Motorcycle Museum - 6.7 km
                29 Oldfield Lane South, Greenford

              Near the hotel

              • London Motor Museum - 1.0 km
                3, Nestles Avenue, Hayes

                Restaurants nearby

                • The White Hart - 590 m

                  Address: 158 High Street
                  Phone: 02087599608

                  71% likes this, based on 20 reviews
                  Cuisine: English
                  Price Range: CAD 3 - CAD 35

                • Bellenie's Osteria - 880 m

                  Address: 4 Bourne Way
                  Phone: 7538 255447

                  84% likes this, based on 26 reviews
                  Cuisine: Italian

                • The Room - 810 m

                  Address: 124 Station Road
                  Phone: 020 8529 2265

                  75% likes this, based on 29 reviews
                  Cuisine: European
                  Price Range: CAD 27 - CAD 41

                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  12 pm
                • Number of rooms:
                  184

                Hotel Awards

                UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

                According to guest reviews, the hotel has been rated as
                Best 4 Star Hotels in United Kingdom

                Use Badge

                Hotels nearby
                Heathrow Lodge
                2 stars
                5 km
                Cities nearby

                Mercure London Heathrow Reviews

                Guest reviews are submitted by our customers after their stay at Mercure London Heathrow

                Average guest rating

                7.2out of 10
                Very good
                Based on 989 reviews

                Guest reviews

                • Single
                  8.8

                  The staff was knowledgeable and helpful even with a friendly good morning or hello whenever they saw you. All in all I really enjoyed my stay there, but I was really exhausted form my fantastic holiday in Britain !

                  After my 9 day stay in Britain, I would have loved some directions to a local laundry-mat or an in house laundry for pay.

                • Single
                  5.0

                  for some reason parking isnt park of the cost of the room.... the food is generally good and most of the room are ok with the exception of the rooms located behind reception in a poorly constructed extension. all these rooms seem to be very cramped

                • Single
                  6.2

                  The location,room facilitie,the ease of ordering food,also the quality of breakfast

                  Being askey twice If I had payed the bill when I payed cash, also I find £14 for a park a little much. £ 7 you can live with that. And too finish paying for yi-fi and not being told of the costs.i was sold 24hrs I was only in the hotel for 12 hrs .

                • Single
                  7.0

                  Friendly staff

                  English breakfast - not altogether hot. Location: 2 bus rides to get to the hotel from lhr.

                • Older travelers
                  5.8

                  The proximity to the airport was convenient.

                  The Internet connectivity was nonexistent. Even paying for the downstairs computer did not work. Our dinner was not good. We asked if there was anywhere to take a walk and the staff did not know that there was a close and convenient natural park across the street. We discovered it on our own.

                • Older travelers
                  10.0

                  Conveniently located near Heathrow airport. Good value for money. American style hotel. Efficient check in.and heck out. Good restaurants (excellent breakfast).

                  British style plumbing (toilet flush deficient)

                • Single
                  7.4

                  Location, price, friendly helpful staff, functional.

                  My pillows were very hard !!

                • Single
                  10.0

                  This was my third stay at the Comfort, prior to an early flight the following day. Everything there is perfect for comfortable overnight rest. I would not bother to try anywhere else, it is everything I need at a price helpful on a very tight budget.

                • Older travelers
                  5.6

                  FRont desk staff helpful, room clean and good size.

                  1.Restaurant service was slow and staff did not appear interested. 2. No other restaurants close by so had to use it and one of party was sick immediately afterwards due to grease/ fat excessive use. 3. Location was not as shown and was in a residential area with limited access to other services except by bus into airport snd then chsnge to other bus or train taking extra hour to get anywhere.

                • Family with children
                  9.6

                  Child play area. Good food. Large rooms and good value. Helpful staff Extra pull out bed is in room. We had a larger room

                  First room offered was cold and not triple glazed, Hence the motorway noise was unacceptable. Moved to another room still overlooking motorway but triple glazed so quiet and warm and acceptable. Ensure your room is triple glazed and ideally not facing mortorway which is only 50m away.

                • Older travelers
                  7.4

                  very good checkin.for an airport travelling.the coach is coming to the hotel to pick up to the airport,

                  biscuits to be kept in the room

                • Family with children
                  7.4

                  Our room was spacous and comfortable for the most part and we especially enjoyed the super breakfast provided !

                  The pillows on the beds are the most uncomfortable pillows We've ever laid our heads on !

                • Group of friends
                  4.2

                  food was fine, and dining staff very pleasant, front of house staff very polite on book in.

                  Dated interior, £7 a night for car park, Smell in the room of drains, poor lighting in rooms, very small for cost. Noisy during the night. I did complain and was refunded only £30 from the cost.

                • Older travelers
                  8.2

                  The staff were very helpful. It was also very convenient to Heathrow Airport with a suttle bus available to the various terimals.

                • Single
                  7.0

                  value for money

                  Staff at the bar were not very nice, and to order food at the bar you need to actually go and ask for it at the bar itself, they don't come to the table to get an order, which I found kind of sily to be honest, especially when they are coming to the tables to serve drinks. But no orders.

                How to reach hotel

                hotel Mercure London Heathrow Hotel London location
                Show big map »

                Hotel Address:

                Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

                Get directions
                City Center
                • London
                  21.1 km
                Airports
                Train Stations
                • Heathrow Terminal 5
                  5.0 km
                • Richmond Station
                  9.7 km
                Underground stations
                • Heathrow Terminals 1, 2, 3
                  3.1 km
                • Hatton Cross
                  3.2 km
                • Bus stop
                  1.6 km
                Restaurants
                • The White Hart (cuisine: English)
                  590 m
                • The Room (cuisine: European)
                  810 m
                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  12 pm
                • Number of rooms:
                  184

                Hotel Awards

                UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

                According to guest reviews, the hotel has been rated as
                Best 4 Star Hotels in United Kingdom

                Use Badge